Privacy Policy
Who we are
Website: https://amytheonlinetherapist.com
Privacy contact: amy@supportivecaresllc.com
For purposes of applicable privacy and data-protection laws, The Zen Movement™ is responsible for the personal information collected through this website unless another party is identified at the point of collection.
2. Information We Collect
Depending on how you use the website, we may collect the following categories of information:
- Contact information, such as your name, email address, telephone number, and information you choose to provide in a contact or registration form.
- Order and registration information, such as workshop selections, purchased products, billing or shipping information, and transaction details.
- Account information, if account registration is available, including usernames and profile information.
- Communications, including messages you send to us, customer-service requests, feedback, survey responses, and comments.
- Technical information, such as IP address, browser type, device information, referring pages, approximate location derived from IP address, and website activity.
- Cookie and similar-technology data, as described below.
Please avoid submitting highly sensitive health or medical information through general website forms
unless the form specifically requests it and provides appropriate privacy information. Services that
involve psychotherapy or protected health information may be governed by separate privacy notices,
consents, or legal requirements.
3. How We Use Personal Information
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- To operate, maintain, secure, and improve the website and its features
- To respond to questions, requests, registrations, and customer-service inquiries.
- To process purchases, workshop registrations, refunds, and related transactions.
- To send administrative communications about orders, services, appointments, workshops, or account activity.
- To send newsletters, updates, or marketing communications when you have opted in or when otherwise permitted by law. You may unsubscribe at any time.
- To prevent fraud, abuse, spam, security incidents, and misuse of the website.
- To comply with legal obligations and protect our rights, users, and business.
4. Legal Bases for Processing (EEA/UK)
Where the General Data Protection Regulation (GDPR), UK GDPR, or similar law applies, we rely on one
or more of the following legal bases:
- Consent - when you choose to receive marketing communications or when consent is required for certain cookies or similar technologies.
- Legitimate interests - to operate, secure, improve, and understand the website, communicate with users, prevent misuse, and support ordinary business operations, provided those interests are not overridden by your rights.
- Legal obligations - when processing is necessary to comply with tax, accounting, consumerprotection, regulatory, or other legal requirements.
5. Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along
with the visitor’s IP address and browser user-agent string to help with spam detection and website
security.
An anonymized string created from your email address (sometimes called a hash) may be provided to
the Gravatar service to determine whether you use that service. If your comment is approved, a
profile image associated with Gravatar may be visible publicly in connection with your comment.
Gravatar is operated by Automattic and is subject to Automattic’s privacy practices.
6. Media
If you upload images to the website, you should avoid uploading images that contain embedded
location data (EXIF GPS). Visitors may be able to download images from the website and extract
location information embedded in those files.
7. Cookies and Similar Technologies
We may use cookies and similar technologies for essential website functions, preferences, security,
analytics, and, where enabled, marketing. Where required by law, non-essential cookies will be used
only after obtaining appropriate consent.
- Comments: If you leave a comment, you may be offered the option to save your name, email address, and website in cookies for convenience. These cookies may remain for up to one year
- Login page: A temporary cookie may be used to determine whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- Logged-in users: Login cookies may last approximately two days, screen-preference cookies approximately one year, and “Remember Me” login cookies approximately two weeks. Logging out removes login cookies.
- Publishing: If authorized users edit or publish an article, an additional cookie may be stored to identify the article or post and may expire after about one day.
You can manage cookies through your browser settings and, where available, through the website’s
cookie-consent tools. Disabling certain cookies may affect website functionality.
8. Embedded Content and Third-Party Services
Pages on this site may include embedded content such as videos, images, maps, social-media content,
payment tools, scheduling tools, or articles. Embedded content may behave as though you visited the
third-party website directly. Those third parties may collect information, use cookies, and track
interactions according to their own privacy policies.
We may also use service providers to support website hosting, security, spam prevention, analytics,
email delivery, payment processing, e-commerce, scheduling, and other business operations. These amytheonlinetherapist.com • amy@supportivecaresllc.com • 3
providers may process personal information only as necessary to provide their services to us or as
otherwise permitted by their own terms and applicable law.
9. Payments and Transactions
If you purchase a product, register for a paid workshop, or make another payment through the
website, payment information may be collected and processed by a third-party payment processor.
We generally do not receive or store your full payment-card number. Payment processors handle your
payment information under their own privacy and security practices.
10. Who We Share Your Data With
We may share personal information with trusted service providers and only as reasonably necessary
for the purposes described in this policy. We may also disclose information when required by law, to
respond to lawful requests, to protect rights or safety, to investigate fraud or security issues, or in
connection with a merger, sale, reorganization, or transfer of all or part of the business.
We may share personal information with trusted service providers and only as reasonably necessary
for the purposes described in this policy. We may also disclose information when required by law, to
respond to lawful requests, to protect rights or safety, to investigate fraud or security issues, or in
connection with a merger, sale, reorganization, or transfer of all or part of the business.
If you request a password reset, your IP address may be included in the password-reset email or used
as part of the security process.
11. How Long We Retain Your Data
We keep personal information only for as long as reasonably necessary for the purpose for which it
was collected, including to provide services, maintain records, resolve disputes, enforce agreements,
and meet legal, tax, accounting, fraud-prevention, and security obligations.
- Comments and related metadata may be retained indefinitely so that follow-up comments can be recognized and approved automatically rather than held for moderation.
- For registered users, if any, profile information may be retained while the account remains active and for a reasonable period afterward as needed for legal or operational purposes. Users may be able to view, edit, or delete certain profile information, except information that must be retained or cannot be changed for system integrity.
- Order and transaction records may be retained for the period required by applicable tax, accounting, consumer-protection, and recordkeeping laws.
12. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information. These may
include the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information, subject to legal exceptions and recordkeeping obligations.
- Request restriction of, or object to, certain processing.
- Receive certain personal information in a portable format where applicable.
- Withdraw consent where processing is based on consent, without affecting processing that occurred before withdrawal.
- Opt out of marketing communications at any time.
- Lodge a complaint with an applicable data-protection or privacy authority.
If you have an account on the site or have left comments, you may request an exported copy of
certain personal data we hold about you. You may also request erasure of certain personal data. These
rights do not require us to delete information that we are legally required or permitted to retain for
administrative, legal, security, fraud-prevention, or contractual purposes.
To exercise a privacy right, contact amy@supportivecaresllc.com. We may need to verify your identity
before completing a request.
13. Where Your Data Is Sent
Visitor comments may be checked through automated spam-detection or security services. Personal
information may also be processed by service providers located in countries other than the country
where you live. Where required, we use appropriate safeguards for international data transfers.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect
personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of
transmission over the internet or electronic storage is completely secure, so absolute security cannot
be guaranteed.
15. External Links
The website may contain links to websites or services that we do not control. This Privacy Policy does
not apply to third-party websites. We encourage you to review the privacy policy of any third-party
site or service you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology,
services, or legal requirements. The updated version will be posted on this website with a revised
“Last Updated” date. Material changes may also be communicated by other appropriate means where
required.
17. Contact Us
For questions, concerns, or privacy requests related to this Privacy Policy, contact:
Brand The Zen Movement™
Website https://amytheonlinetherapist.com
Email amy@supportivecaresllc.com